cbazzi Privacy Policy
Your personal information is completely safe and secure at cbazzi — learn in detail what information we collect, how we use it, and what your rights are.
Introduction and Purpose of the Policy
This privacy policy applies to all users of the cbazzi platform. By using our services, you agree to the terms of this policy.
cbazzi is a trusted online gaming and betting platform operated for users in Bangladesh. We believe that protecting the privacy of your personal information is one of our most important responsibilities. This privacy policy document explains how cbazzi collects, stores, processes, and secures your personal information.
This policy applies to the cbazzi website cbazzi.cam and all services connected to it. When you register on our platform, use our services, or contact us, you will be considered to have agreed to the terms of this privacy policy.
cbazzi uses SSL encryption technology and modern cybersecurity measures to keep all your information secure. We never sell your personal information to third parties.
What Information We Collect
cbazzi collects various types of information that help us improve the quality of our services and provide you with the best experience.
Identity Information
Information you provide at the time of account registration includes:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password
Financial Information
Information collected for transaction processing:
- bKash, Nagad, or Rocket account number (partial)
- Bank account details
- Deposit and withdrawal history
- Transaction amounts and dates
Technical Information
Information about your device and browsing:
- IP address
- Device type and operating system
- Browser type and version
- Cookie and session data
- Page visits and session duration
Gaming Activity Information
Information about your activity on the platform:
- Game play history
- Betting patterns and preferences
- Win and loss records
- Bonus and promotion usage history
- Login and logout times
Purpose of Information Use
cbazzi uses collected information only for specific and legitimate purposes. The main reasons for our use of information are set out below.
3.1 Service Delivery and Operations
We use your information to create and manage your account, process transactions, distribute bonuses and rewards, and provide customer support. This information is essential for ensuring the quality of cbazzi's services and for the technical development of the platform.
3.2 Identity Verification and Security
It is our responsibility to verify the age of every user on cbazzi. We ensure that only those aged 21 or over can use our platform. Your information is used in the identity verification process. Information is also needed to prevent fraud, protect accounts, and detect fraudulent activity.
3.3 Responsible Gaming
cbazzi firmly believes in responsible gaming. By analysing your gaming activity data, we can identify potentially problematic behaviour and offer support where needed. This is done entirely for your benefit.
3.4 Legal Obligations
cbazzi is required to retain and provide certain information in order to meet regulatory requirements, comply with anti-money laundering (AML) obligations, and fulfil other legal requirements. cbazzi does not disclose any information beyond what is legally required.
3.5 Communication and Marketing
With your consent, cbazzi may send you relevant offers, bonuses, and promotional information. You can stop these communications at any time by contacting us. Important service-related notifications (account changes, transaction confirmations, etc.) will always be sent.
Cookies and Tracking Technologies
By using the cbazzi website, you automatically agree to the use of cookies. You can disable cookies at any time from your browser settings, though this may limit some functionality of the site.
4.1 Essential Cookies
These cookies are essential for the basic functionality of the cbazzi platform. They are used to maintain login sessions, perform security checks, and save form data. This type of cookie cannot be disabled.
4.2 Functionality Cookies
These cookies are used to remember your preferences and settings (language, display preferences, etc.). They make your cbazzi experience more personalised and convenient.
4.3 Analytics Cookies
We use analytics cookies to analyse usage statistics for the cbazzi website. This information is collected in fully anonymous form and is used only to improve the quality of the platform.
Data Sharing with Third Parties
cbazzi does not sell, rent, or exchange your personal information. However, information may be shared in specific circumstances as necessary to operate our services:
- Payment processors: Necessary information is shared with the relevant institutions to complete transactions via bKash, Nagad, Rocket, and bank transfer.
- Technology service providers: With trusted technology partners who assist in operating the cbazzi platform, under strict confidentiality agreements.
- Legal authorities: Information may be provided to government authorities in the case of a court order or legal obligation.
- Fraud prevention: Relevant authorities may be notified if money laundering or fraud is suspected.
Outside of the above cases, cbazzi does not share your information with any third party.
Data Security Measures
cbazzi uses industry-leading technology and methods to protect your information.
SSL Encryption
All data transmissions are secured by 256-bit SSL encryption, ensuring banking-level security.
Firewall Protection
cbazzi's servers are protected by advanced firewalls and intrusion detection systems.
Access Controls
Only authorised staff can access specific user information, in accordance with strict internal policies.
6.1 Password Security
cbazzi never stores your password in plain text. All passwords are encrypted using strong hashing algorithms. No cbazzi staff member will ever ask for your password — if you receive such a request, notify our support team immediately.
6.2 Steps in the Event of a Security Breach
If a security breach occurs, cbazzi will promptly notify affected users and take the necessary steps. We always handle such situations with transparency.
Data Retention Period
cbazzi retains your information for a specified period. The retention period depends on the type of information and its purpose:
- Account information: For as long as the account is active, and for a specified period after closure in accordance with legal requirements.
- Transaction information: For the period required under financial regulations.
- Technical logs: Generally up to 90 days.
- Marketing consent records: For a specified period even after consent is withdrawn.
After the specified period, information is securely deleted or anonymised.
Your Rights and Choices
cbazzi respects your rights regarding your information. You have the following rights:
Right to Access Information
You can request a copy of the information cbazzi holds about you at any time. We will provide that information to you within a reasonable time.
Right to Correct Information
If any information we hold about you is incorrect or incomplete, you can request a correction. We will make the necessary changes promptly.
Right to Delete Information
In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You can object at any time to the use of your information for marketing purposes. After receiving your request, we will stop marketing communications immediately.
To exercise these rights, contact us at [email protected] or via 24/7 live chat. We will try to respond to your request within 30 business days.
Protection of Minors
cbazzi strictly prohibits its services for anyone under the age of 21. We actively take the following steps to protect minors:
- Date of birth is verified at the time of registration.
- Accounts are restricted while the verification process is underway.
- If a minor is suspected, the account is suspended immediately.
- Information about minors is never collected or stored.
If you are aware that a minor is using our platform, please notify us immediately.
Policy Changes and Updates
cbazzi reserves the right to review and update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- Displaying a notice on the website home page.
- Sending a notice to your registered email address.
- Changing the "Last Updated" date at the top of this page.
If you continue to use cbazzi after a change, you will be considered to have agreed to the updated policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. cbazzi's privacy team is ready to answer all your questions.
Privacy Contact
cbazzi is committed to protecting your privacy. Your trust is our most valuable asset.
cbazzi is always committed to ensuring fair play and a safe gaming environment. To learn more about your rights, read our Terms and Conditions and Responsible Gaming pages.